Contact Us

Questions about anything on this site are welcome. We compare stargazing tours around Lake Tekapo and the wider Mackenzie Basin, from the Mount John summit sessions to hot-pool and telescope tours, and enquiries about those pages reach us here. Email is the fastest route.

What To Email Us About

If a price looks out of date, a listing no longer loads, or a duration or cancellation term no longer matches what the operator says, tell us. The same goes for new tours we have missed, an operator change, or a detail that simply reads wrong. Short, specific emails work best: the tour name plus what needs fixing is enough.

What You'll Find On This Site

This site does not take bookings, payments or cancellations. Every tour listed here, from the Dark Sky Project summit tour to the Tekapo Springs hot-pool session, is booked and run by its operator. Refunds, date changes and weather call-outs sit with that operator, not with this site, and we cannot intervene in them.

Where This Page Hits Its Limits

For anything tied to a booking, contact the operator directly. Dark Sky Project, Tekapo Springs, Chameleon Stargazing, Astro Tekapo, Silver River Stargazing and Stargaze Mackenzie each run their own tours and hold your booking details. Your confirmation email usually carries their contact information.

Where To Write Instead

There is no shop or office to visit, because this site exists online only. The tours themselves run from Lake Tekapo village and other spots around the Mackenzie Basin. Email the address on this page for anything about the site, and use each operator's own channel for tour-day questions such as pick-up times or cloudy skies.